Ticketing Platform
for IT
Technicians
A client portal for submitting support tickets, real-time tracking and full ticket management from one clean control panel.
✓ 30-day free trial — no credit card required
Process
Get Started in 3 Steps
In minutes, get a professional portal where your clients can submit tickets directly to you.
Sign Up Free
Choose a unique ID for your portal. In seconds you get a personalized URL:
devix.help/p/your-name/
Share with Clients
Send your clients the portal link. They open a ticket in seconds — no registration, no password.
Manage from Dashboard
All tickets arrive directly to you. Change statuses, add notes, and track every client — from one place.
Features
The Tools Every IT Technician Needs
Ready out of the box — no installation, no servers, no complexity.
Personal Client Portal
Each technician gets a unique URL. Clients submit tickets in an organized way with all required details — name, phone, issue description, OS and more.
Management Dashboard
Full control panel with status, urgency and date filters. Sort, search, update statuses and act on tickets with one click.
Client Status Tracking
Clients can track their ticket status in real time via the portal — no unnecessary phone calls.
Archive & Backup
All closed tickets move to archive. Export to CSV in one click. Your data — always in your control.
Built-in Security
CSRF protection, rate limiting, encrypted sessions. Each technician sees only their own tickets — never anyone else's.
Mobile-Ready
The dashboard and portal work perfectly on any device — desktop, tablet, smartphone. Manage tickets from anywhere.
Pricing
Fair Pricing for Every Size
Start free, upgrade only when you need to.
Free
30-day free trial · Up to 30 tickets
- 1 Technician
- Personal client portal
- Full management dashboard
- Custom logo on portal
- File uploads
- Email notifications
Starter
For occasional freelancers
- 1 Technician
- 75 tickets / month
- Personal client portal
- Custom logo on portal
- File uploads
- Email notifications
Pro
For the active independent technician
- 1 Technician
- 150 tickets / month
- Personal client portal
- Custom logo on portal
- File uploads
- Email notifications
Business
For a growing business
- Up to 5 technicians
- Unlimited tickets
- Personal client portal
- Custom logo on portal
- File uploads
- Email notifications
Team
For an IT company with a team
- Up to 15 technicians
- Unlimited tickets
- Personal client portal
- Custom logo on portal
- File uploads
- Priority support (SLA 4h)
All plans include SSL, secure storage and data export · Cancel anytime
Ready to Start?
Create Your Portal Now
30-day free trial — no credit card, no commitment.